Terms of service

Disclaimer and Liability Waiver

These Terms and Conditions apply to every service offered by Virginia Arpaia and/or Aplomb Training LLC, including one on one, group, or partner coaching, whether in person or online, any purchased training program, multi-week challenge programs, and any similar current or future service. By purchasing, accessing, or using any of these services, you acknowledge and agree to the following:

  1. Assumption of Risk. You understand and accept that engaging in physical exercise and training programs involves inherent risks, including but not limited to the risk of injury. You voluntarily assume all risks associated with your participation.
  2. Medical Clearance. You confirm that you are in good health and physically capable of participating. You agree to consult with a healthcare professional before beginning any new exercise regimen, especially if you have any pre existing medical conditions, injuries, or concerns.
  3. Personal Responsibility. You understand that you are solely responsible for your own health and safety. You agree to listen to your body, exercise at your own pace, and stop or modify any exercise that causes discomfort, pain, or injury.
  4. No Liability. You agree that Virginia Arpaia and/or Aplomb Training LLC will not be held responsible or liable for any injury, illness, or damages, whether physical, mental, or emotional, that may result from your participation. This waiver includes, but is not limited to, any claims based on negligence, breach of contract, or any other legal theory.
  5. No Legal Action. You agree not to pursue any legal action or claim against Virginia Arpaia and/or Aplomb Training LLC in connection with any injury, illness, or damages arising from your participation.
  6. No Refunds. All purchases, including one on one sessions, session packages, and programs such as multi-week challenge programs, are final. No refunds will be issued for any reason, including dissatisfaction, failure to complete a program, or any injury or illness that may occur. By purchasing, you agree to these terms.
  7. Session Credits and Cancellations (1:1, Group, and Partner Coaching). In person and online coaching, including group and partner sessions, are billed using a session credit system. Credits expire 3 months from the date of purchase. Cancellations must be made at least 24 hours before a scheduled session; cancellations made less than 24 hours in advance will result in the loss of that session's credit. Continued participation is contingent on timely payment, and failure to pay scheduled fees may result in dismissal from coaching.
  8. Program Purchases. A purchased program, including multi-week challenge programs, is a one time purchase covering a fixed length of access rather than an ongoing subscription or session credit arrangement. Some programs carry their own additional terms, provided to you separately at onboarding, which supplement and do not replace these Terms and Conditions.
  9. Payment Terms. Online purchases are processed through the Aplomb Training LLC store. In person and online coaching fees may also be paid by cash, check, or online payment as arranged directly with Virginia Arpaia. You acknowledge that continued participation in any service is contingent on timely payment.
  10. Acceptance of Terms. By purchasing, accessing, or using any Aplomb Training LLC service, including one on one, group, or partner coaching, a purchased program, or a multi-week challenge program, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you should not participate.